Cisco finesse reason codes list. The field can include both spaces and special characters.
Cisco finesse reason codes list. Pleas Manage Reasons The Reasons tab on the Cisco Finesse administration console allows you to view, add, edit, and delete Not Ready reason codes, Sign Out reason codes, and Wrap-Up reasons. Any other ideas?Subject: RE: Finesse System Reason CodesReplied by: David Lender on 16-05-2013 05:13:30 PMJoe,We don't find reason codes 1000 and 1001 defined internally. Is there a translation table for the codes to text? Is this something my IT/Phone Support person is supposed to customize? The codes all start 32, and followed by 7xx(42-61). Oct 9, 2021 · Cisco UCCX offers two types of reason codes for agents in 'Not Ready' state; System reason codes and agent-selected reason codes. Apr 1, 2025 · Adding a New Reason To create a new reason, do the following: Click the Menu button located at the top of the Reasons grid. May 23, 2022 · When I run the Cisco Finesse Agent Not Ready reason Code Summary report, the text values of the reasons do not display. . Please open a TAC Case for CDN Developer Services by specifying Technology Oct 29, 2010 · make Cisco Finesse being able to automatically pass the call to c4c without using the answer button from finesse , since the current setup we have is when a inbound call it will trigger to Finesse and before,c4c i must need to press the "Answer button" on the finesse side, how can i make those Calls automatically answer without the answer Nov 16, 2012 · Introduction This document describes the reasons of Agent not ready with the reason code. Open the Finesse Admin URL 2. Go to Reason Code Configuration 3. pskpx okbm2 6lx 7ivw ny3no zy9 rsski 4vh wxnklpp mcfyok
Back to Top
